Robin Little will offer advice and guidance on a best endeavours basis.
All actions and changes to the customer’s computer will be made with the full agreement of the customer.
The customer should ensure that they understand the actions to be taken before agreeing to these actions.
Customers are responsible for backing up all data before work commences.
Robin Little does not take responsibility for loss of data at any time.
Any software packages installed by Robin Little are on request of and by agreement with the customer.
The customer is responsible for ensuring that they have valid licences for the software packages.
It is the customer's responsibility to protect their PCs as best as possible, using both a recognised anti-virus & firewall program to enable adequate protection.
Customers need to be aware that new viruses are continually being generated and they need to keep their software and virus definitions updated at all times.
Robin Little takes no responsibility for Internet acquired viruses obtained on computers after a home visit.
Customer information is protected under the terms of the data protection act and is confidential.
Home visiting times are only approximate so please be patient.
Business invoices must be paid within 14 days of issue.
Robin Little reserves the right to withdraw service from unreasonable customers.
